Key Responsibilities:

Detect, diagnose, and resolve laptop, printing, and peripheral device problems.
Perform routine checks and maintenance
Set up and ensure proper functioning of ICT equipment (laptops, PCs, AV resources, interactive whiteboards).
Assist in rolling out new hardware/software using established processes.
Support the implementation of MIS solutions.
Assist with account administration (Active Directory, Laptop repairs and Topdesk).
Support classroom teachers and students